Frequently Asked Questions

1. How do I order illustrations?
2. What services does the agency provide to clients seeking creative work?
3. What services does the agency offer to illustrators?
4. How can I become an illustrator for Napa?
5. How can I become an intern?
6. How can I become an agent?

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© Kasper Strömman

1. Here’s how you can order an illustration:

1. Orders can be made by contacting info(at), +358 40701 4093, or to your own contact person. You can also call or use a pre-contact form on the left-hand side of this page. We are also happy to receive feedback / And remember that we also love feedback!

2. Prepare to answer the following questions as precisely as possible: How many images are needed and when is the deadline? In what publications is the illustration going to be released? Is the desired style or even the illustrator decided already? Are there any special requirements such as: images should be vectorized / images must be delivered in separate layers / images need to be able to be used in big sizes? Naturally, we will help in all phases including illustrator choices, but it’s good to think about these things in advance if possible.

3. Does the commission include more than just an illustration? For example graphic design, animation or cartoon making? Feel free to ask for more! From our professional gang you can find many kinds of expertise. We are also happy to hear a more detailed on-site briefing, if necessary.

4. We’ll negotiate the schedule and the price with the illustrator on your behalf. The price depends on the workload as well as e.g. the urgency of the commission, specific requirements and the scope of the publishing rights. When the price negotiations have been settled we’ll send you an order confirmation or the commission contract, depending on the extent of the work. You can always count on us to handle contract negotiations professionally.

5. Alrighty mate! From now on, your cooperation with the illustrator can begin! The price of the illustration always includes at least one draft round to ensure that the result is exactly what you ordered. Please keep in mind that if the artwork is being commented on by a wider group of people, we expect that your contact person compiles all the comments and provides them to our illustrator. This will prevent unnecessary work and possible additional costs.

6. Problems / questions along the way? Contact us immediately! We are more than happy to help. When the commission is finished we will send the invoice, so please advise your billing information to your contact. And hey, remember that we love feedback!

2. What services does the agency provide to clients seeking creative work?

  • Professional creators for projects requiring visualization. We provide, among other things: animations, strategic illustrations, pattern design, data visualizations (infographics), communication illustrations for organizations, visual identities for brands and events, advertising campaigns, editorial illustrations, packaging illustrations, and public art.
  • Consultation at various stages of creative commissions; we guide, for example, in finding the right talent for the project
  • Project management for creative assignments
  • Guidance on copyright issues and purchasing publishing rights
  • Workshops for kick-offs or team retreats

3. What services does the agency offer to illustrators?

  • Assistance in brand building, marketing and sales
  • Coaching and mentoring (also for illustrators outside the agency)
  • Guidance and support with price negotiations and contracts
  • New revenue opportunities
  • Support in challenging situations
  • Napa’s well-known brand and good community

4. How can I become an illustrator for Napa?

Has your style evolved into something polished over the years, or are you a rising star in the illustration field offering an unprecedented artistic vision? Send us, at info(a), a link to your digital portfolio or your own website. Unfortunately, we may not be able to respond personally to all applicants, but we appreciate all inquiries and review submitted samples whenever our roster needs replenishing!

5. How can I become an intern?

We offer you a meaningful and appropriately challenging internship environment where you can work on production tasks within the illustration agency and participate in interesting projects. Please note that internships at the illustration agency do not involve hands-on illustration work. Send your application to info(at) Please note! The minimum duration for internships is 3 months.

6. How can I become an agent?

There is no specific training to become an agent, which is why the job is learned through practical experience. Agents have joined our agency through internships, thesis work, or other projects. Typically, individuals come from the cultural production sector, but we are also open to high-caliber individuals with backgrounds in sales, marketing, and communication who are interested in the work of an agent. Desirable qualities for those working in the agency include proactiveness, knowledge of the illustration and art field, a positive attitude towards commercial aspects and sales, as well as good social skills and networks.